Sales Enablement Lead — Training & Scripts

Ethos Life; Oregon; Hybrid; USD 83.000 - 147.000; Vollzeit

Zusammenfassung

Ethos Life is seeking an exceptional sales trainer and builder to architect and train the next generation of Ethos Sales Agents. This highly autonomous role partners with sales and product to craft training strategies, deliver onboarding and coaching sessions, and evolve how agents engage with customers.

The role focuses on live delivery, script testing, and performance tracking to drive top-tier agent performance across direct-to-consumer channels.

Qualifikationen

• You've delivered or built sales training/enablement programs before, ideally in a high-velocity, script-driven, or regulated sales environment.
• You're a builder – energized by creating training content and materials, not just executing someone else's playbook.
• You think like a scientist about scripts and training – you form a hypothesis, test it, measure the result, and iterate rather than relying on gut feel or seniority.
• You're highly autonomous – you take direction and support from the Head of Sales Development & Training but need minimal hand-holding to get things built and delivered.
• You're comfortable being in front of a room (physical or virtual), facilitating, coaching, and engaging agents directly.
• You thrive partnering closely with sales leaders and the Head of Sales Development & Training to shape and execute strategy on the ground.

Aufgaben

• Training Delivery – Actively lead onboarding, ramp, and ongoing skills trainings for new and existing agents across verticals. You are the primary facilitator, not just a designer of materials.
• Script Support & Execution – Help develop, test, and refine sales scripts in partnership with sales leaders, and product; train agents on script changes and reinforce adherence through live coaching.
• Agent Development – Build and run onboarding curriculum and the ramp process for new agents. Lead remedial training sessions for underperforming reps and deliver coaching programs designed with the Head of Sales Development & Training.
• AI Call Insights Support – Use AI transcription analysis and script adherence tools to identify coaching opportunities, then translate those insights directly into training content and live coaching sessions.
• Testing & Experimentation – Help design and run structured pilots and A/B script tests; deliver training updates as scripts evolve and gather floor feedback to inform the next iteration.
• Manager Enablement – Help build and deliver programs that make managers effective coaches, including supporting rollout of the "Ethos Management Philosophy" through direct training sessions with managers.
• Cross-Functional Support – Bring sales floor feedback into planning conversations with the Head of Sales Development & Training and Product; translate product and script changes into clear, deliverable training content for the sales team.

Kenntnisse

Sales training

Builder / creator

Facilitation

Public speaking

Autonomous

Jobbeschreibung

Ethos Life is seeking an exceptional sales trainer and builder to architect and train the next generation of Ethos Sales Agents. This highly autonomous role partners with sales and product to craft training strategies, deliver onboarding and coaching sessions, and evolve how agents engage with customers.

The role focuses on live delivery, script testing, and performance tracking to drive top-tier agent performance across direct-to-consumer channels.