Sales Development Representative Manager

Nooks; United States; Hybrid; USD 90,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Catered meals

Unlimited PTO

Parental leave

Equity incentive

Remote work stipend

Commuter benefits

Annual offsite

Job summary

Nooks is seeking an experienced Sales Development Manager to lead one of our Mid-Market SDR teams. You will drive outbound outreach across phone, email, and LinkedIn, partner with marketing and sales leadership, hire and coach senior reps, and ensure pipe generation targets are hit in a fast-paced environment.

You will work closely with engineering and product to feedback customer value, onboard and train new reps, run weekly 1:1s, align messaging with VP of Sales Development, VP of Sales and

Qualifications

• 3+ years experience managing a high performing outbound SDR team in B2B SaaS environments.
• Experience building outbound messaging across phone, email, and LinkedIn.
• Ability to hire, coach, and motivate senior outbound reps to hit pipe-gen targets.

Responsibilities

• Lead one of our Mid-Market SDR teams and drive outbound prospecting strategy.
• Hire, onboard, and train reps; conduct weekly 1:1 coaching and performance reviews.
• Collaborate with Marketing, VP of Sales Development, VP of Sales and CMO to align messaging and targets.
• Develop and iterate outbound sequences and templates; resolve process bottlenecks and data issues.
• Provide product feedback to engineering/product teams to enhance customer value.

Skills

Outbound SDR management

B2B SaaS

Coaching

Hiring

Data analytics

Tools

Claude/LLM tools

Job description

• We're looking for an experienced Sales Development Manager to lead one of our Mid-Market SDR teams
• Reporting into the VP of Sales Development, you bring 3+ years experience managing a high performing outbound SDR team from multiple B2B SaaS orgs
• You shouldn't be afraid to pick up the phone and have experience building outbound messaging through all prospecting channels - phone, email + linkedin
• Working closely with marketing + sales leadership, you're experienced with hiring, coaching and motivating a senior, outbound focused team to hit and exceed pipe gen targets, in a fast paced environment
• You should be comfortable and excited to constantly be in the weeds in our product, working closely with our Engineer & Product teams to provide feedback and ideas for future customers
• Hire [senior] top talent to the team as we continue to grow
• Onboard and train new reps to the team
• Run effective 1:1's weekly with reps to provide analysis, coaching, performance management and career growth support
• Work closely with the VP of Sales Development, VP Sales & CMO to ensure messaging + talk tracks are aligned and effective
• Provide product feedback and ideas to our product/engineering team on an ongoing basis to help contribute to the vision and value of Nooks for our customers
• Work directly with sales leadership to ensure SDR + AE alignment in processes, messaging + strategy
• Build and consistently iterate on outbound sequences and templates
• Identify and resolve process bottlenecks, data issues and inconsistencies in process, systems and strategy
• Assist with list building + target account gathering for the team
• Utilize analytics and data to uncover and follow patterns to guide the team

Benefits

• Health insurance: Comprehensive health insurance plans, including medical, dental, and vision coverage, to ensure you and your family have access to quality care.
• Catered lunch and dinner: Our office provide expensed lunches, dinners, snacks, and drinks.
• Unlimited paid time off: Unlimited paid time off, allowing you to take the time you need to recharge.
• Parental leave: 12-weeks (birthing) and 8-weeks (non-birthing) fully paid parental leave to bond with a newborn child or newly adopted or fostered child.
• Equity incentive plan: Giving you more flexibility to exercise stock options and participate in the company's growth based on tenure at Nooks.
• Work from home stipend: Reimbursed home office equipment and supplies expenses, ensuring you have the tools needed for productivity.
• Commuter benefits: Subsidies for public transportation and parking, to make your daily commute more convenient and affordable.
• Annual offsite: Annual offsite event to foster team bonding, celebrate achievements, and align on company goals.

Passion to hire well, coach, and hold team members to high standardsStrong analytic skills and the ability to leverage data to determine how we should prioritize improvementsExperience selling to GTM leadersExperience and ability to thrive in a rapidly changing environment and enjoys getting their hands dirty - This means leading by example and not being afraid of picking up the phone to show new SDRs how to get the job doneExperience promoting SDRs into other departments of the organizationProven experience growing high performing SDR teamsDeep familiar with using Claude code, or other LLM models + agent building tools3+ years of sales development management experience leading an outbound team, ideally in B2B SaaS