Sales Development Representative

DevRev; Austin (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

DevRev is seeking a Sales Development Representative (SDR) in Austin, Texas, to expand their customer base and generate qualified pipeline. You'll integrate sales, AI, and customer intelligence to create meaningful relationships with prospects.

Your mission will include leveraging AI-powered tools to personalize engagement and collaborating with various teams to refine strategies. The ideal candidate has strong communication skills and a growth mindset, with a focus on building customer relationships rather than mere activity generation.

Qualifications

• BA/BS degree or equivalent educational experience.
• Prior experience in sales development or customer-facing roles.
• Strong analytical and problem-solving skills.

Responsibilities

• Expand DevRev's customer base and generate qualified pipeline.
• Leverage AI tools for personalized engagement.
• Collaborate with Sales, Marketing, and Engineering teams.

Skills

Sales experience

Experience with SaaS products

AI tools familiarity

Analytical skills

Excellent communication

Organizational skills

Growth mindset

Customer relationship building

Education

BA/BS degree or equivalent

Tools

Sales engagement platforms

CRM systems

Job description

Requirements

• BA/BS degree or equivalent educational or professional experience
• Prior experience as a Sales Development Representative (SDR), Business Development Representative (BDR), Account Executive (AE), or similar customer-facing role
• Experience selling SaaS, technology, or IT-related products
• Experience with sales engagement platforms such as Outplay, Outreach, Salesloft, Apollo, or similar tools
• Familiarity with AI tools such as Claude, ChatGPT, Gemini, or similar technologies to support research, personalization, and workflow optimization
• Strong analytical and problem-solving skills with the ability to combine AI-generated insights with human judgment
• Excellent written and verbal communication skills with fluency in English
• A growth mindset, intellectual curiosity, and a willingness to experiment and learn quickly
• Ability to thrive in a fast-paced, high-growth, and highly collaborative environment
• Strong organizational skills and attention to detail
• Genuine ability to build trust and connect deeply with people
• You are naturally curious and enjoy understanding how businesses operate
• You embrace AI as a force multiplier and continuously look for ways to work smarter and create more value
• You are highly coachable and eager to learn
• You enjoy experimenting, measuring results, and iterating quickly
• You are resilient, resourceful, and energized by building something from the ground up
• You care deeply about creating meaningful customer relationships, not just generating activity

What the job involves

• As part of the Revenue organization at DevRev, we are growing our team and hiring talented, ambitious, and AI-native Sales Development Representatives (SDRs) in Austin, Texas
• As an SDR at DevRev, you will operate at the intersection of sales, AI, and customer intelligence
• Your mission will be to expand DevRev's customer base, generate qualified pipeline, and help shape our go-to-market strategy
• Rather than relying solely on traditional prospecting methods, you will leverage AI-powered tools and workflows to identify opportunities, personalize engagement, and build meaningful relationships with prospective customers at scale
• In this role, you'll work closely with Sales, Marketing, Product, and Engineering teams to refine messaging, uncover market insights, and continuously improve how we engage with customers
• Expand our pipeline by identifying and engaging high-quality prospects across target accounts and market segments
• Research accounts, stakeholders, and buying signals using AI-powered tools and modern prospecting techniques
• Build personalized outreach campaigns across email, phone, text, social, and emerging channels
• Set up introductory meetings with target influencers and key decision-makers
• Qualify prospects by understanding their business challenges, priorities, and goals
• Partner with Account Executives to develop account strategies and create high-quality pipeline opportunities
• Leverage AI-assisted workflows to increase productivity while maintaining thoughtful, high-quality engagement
• Develop, test, and optimize messaging, prompts, and prospecting playbooks to improve conversion rates
• Analyze prospect interactions, engagement data, and market trends to continuously improve targeting and outreach effectiveness
• Maintain accurate pipeline data and account information within DevRev's CRM
• Act as the voice of the market by sharing customer insights, objections, and feedback with Product, Engineering, Marketing, and Revenue teams
• Stay current on emerging AI technologies, sales methodologies, and industry trends to continuously evolve your prospecting approach