Sales Development Manager - SDR Team Lead

ServiceTitan; Sacramento (CA); On-site; USD 101,000 - 124,000; Full time

Benefits offered by this job

Flextime

Leadership training

Bonusly recognition

Onboarding program

Peer-nominated awards

Job summary

ServiceTitan seeks a Sales Development Manager to lead and scale an outbound SDR team, aligning strategy with leadership, and driving pipeline through proactive coaching and KPI oversight.

You will recruit, on‑board, and mentor SDRs, while collaborating across functions to optimize tooling and processes. This role is pivotal in building the country’s top SDR organization within ServiceTitan.

Qualifications

• Direct experience leading SDR/BDR teams and managing performance.
• 2+ years of SDR management experience preferred.
• Experience with outbound prospecting and building pipeline.

Responsibilities

• Manage SDRs on objectives and performance.
• Monitor lead processes and KPI-driven pipeline.
• Shape and implement SDR strategy and processes.
• Coach SDRs on best practices and stay current.
• Mentor teams and report to senior management.
• Recruit, interview, and onboard new team members.
• Conduct weekly 1:1s with SDRs.

Skills

SDR Management

Outbound Selling

Sales Leadership

Forecasting

Salesforce

Tools

Salesforce.com

Salesloft

Job description

ServiceTitan seeks a Sales Development Manager to lead and scale an outbound SDR team, aligning strategy with leadership, and driving pipeline through proactive coaching and KPI oversight.

You will recruit, on‑board, and mentor SDRs, while collaborating across functions to optimize tooling and processes. This role is pivotal in building the country’s top SDR organization within ServiceTitan.