Sales & Design Supervisor — Lead Exceptional Client Experience

MillerKnoll, Inc.; Costa Mesa (CA); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Competitive hourly base with commision

Performance-based bonus plan

Medical, dental, and vision insurance

Paid vacation, holidays, and parental

401(k) with 4% company match

Commuter benefits up to $150/month

Generous employee discounts

And more!

Job summary

Herman Miller in California is seeking a Sales & Design Specialist Supervisor to partner with the General Manager and drive world-class client experiences while advancing brand initiatives and leadership duties. You will balance sales targets with coaching, data analysis, and product training, reporting to the General Manager.

You will lead a team of Sales & Design Specialists, manage interviews, guide client lifecycles to meet metrics, and uphold safety, inventory, and facilities procedures.

Qualifications

• 1–2 years retail leadership experience preferred.
• Ability to communicate effectively with internal and external parties both verbally and in writing.
• Ability to identify client needs, solve problems, and explain product features and benefits.
• Experience with a POS system and proficiency with MS Office, web navigation, and 3D rendering programs.
• Able to routinely move objects weighing more than 40 pounds and understand safety requirements.

Responsibilities

• Expand the client’s connection to the Herman Miller brand and pioneer outreach in your local community.
• Assist in managing and coaching all Sales & Design Specialists.
• Conduct interviews and recruitment efforts to attract and select top-tier candidates.
• Manage the full client lifecycle to meet and exceed sales goals and key metrics.
• Adhere to all Company programs and procedures, including safety, inventory and facilities.
• Attend store meetings, participate in product training, and share information among peers.
• Assist in maintaining the store's design and visual standards using merchandising guidelines.
• Fulfill customer needs and resolve issues in a manner consistent with the Herman Miller Client Experience.
• Collaborate and promote a positive team culture demonstrating the MillerKnoll Values, Culture & Actions.

Skills

Retail leadership

Communication

Problem solving

Product knowledge

POS systems

MS Office

3D rendering

Safety awareness

Tools

POS system

MS Office

3D rendering programs

Job description

Herman Miller in California is seeking a Sales & Design Specialist Supervisor to partner with the General Manager and drive world-class client experiences while advancing brand initiatives and leadership duties. You will balance sales targets with coaching, data analysis, and product training, reporting to the General Manager.

You will lead a team of Sales & Design Specialists, manage interviews, guide client lifecycles to meet metrics, and uphold safety, inventory, and facilities procedures.