Sales & Design Supervisor — Lead Brand Experience

Herman Miller; New York (NY); On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly base withcommission

Performance-based bonus plan

Medical, dental, and vision insurance

Paid vacation, paid holidays, and par­

401(k) with 4% company match

Commuter benefits up to $150/month

Generous employee discounts

Job summary

Herman Miller in New York is seeking a Sales & Design Specialist Supervisor to partner with the General Manager. You will lead store operations, deliver world-class client experiences, and drive brand initiatives while coaching a team of Sales & Design Specialists.

You will report to the General Manager and help achieve sales targets and uphold store standards. You will expand community outreach, participate in recruitment, and ensure a positive team culture aligned with MillerKnoll values.

Qualifications

• 1–2 years of retail leadership experience.
• Strong verbal and written communication with internal and external parties.
• Ability to identify client needs and explain product features.
• Experience with POS systems and MS Office; basic 3‑D rendering knowledge.
• Able to lift 40+ pounds and follow safety requirements.

Responsibilities

• Expand client connection to the Herman Miller brand and outreach locally.
• Coach and manage Sales & Design Specialists.
• Conduct interviews and recruit top candidates.
• Drive sales goals and key metrics through client lifecycle management.
• Adhere to company programs including safety, inventory, and facilities.
• Attend store meetings and participate in product training.
• Maintain store design and visual standards per guidelines.
• Resolve customer needs in line with the Herman Miller Client Experience.
• Promote MillerKnoll values and positive team culture.

Skills

Retail leadership

Communication skills

Client needs analysis

Product features & benefits

Safety awareness

Tools

POS system

MS Office

3-D rendering

Job description

Herman Miller in New York is seeking a Sales & Design Specialist Supervisor to partner with the General Manager. You will lead store operations, deliver world-class client experiences, and drive brand initiatives while coaching a team of Sales & Design Specialists.

You will report to the General Manager and help achieve sales targets and uphold store standards. You will expand community outreach, participate in recruitment, and ensure a positive team culture aligned with MillerKnoll values.