Design-Driven Retail Lead & Sales Supervisor

Brobston Group; New York (NY); On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly base withcommission

Performance-based bonus plan

Medical, dental, and vision insurance

Paid vacation and holidays

401(k) with 4% company match

Commuter benefits

Generous employee discounts

And more!

Job summary

HermanMiller in New York is seeking a Sales & Design Specialist Supervisor to partner with the General Manager and drive world-class client experiences while supporting brand initiatives and leadership duties.

You will balance client-facing sales with coaching, data analysis, and product training, reporting directly to the General Manager. The role requires leadership experience and the ability to grow the brand locally.

Qualifications

• 1–2 years of retail leadership experience.
• Ability to effectively communicate with internal and external parties, verbally and in writing.
• Ability to identify client needs, solve problems and explain product features and benefits.
• Experience with POS systems and proficiency with MS Office software.

Responsibilities

• Expand the client’s connection to the Herman Miller brand and pioneer outreach locally.
• Assist in managing and coaching all Sales & Design Specialists.
• Conduct interviews and recruitment to attract and hire top candidates.
• Manage the full client lifecycle to meet and exceed sales goals and metrics.
• Adhere to company programs, safety, inventory and facilities procedures.
• Attend store meetings, participate in product training, and share information with peers.
• Maintain the store design and visual standards per merchandising guidelines.
• Fulfill customer needs and resolve issues in line with the Hermann Miller Client Experience.
• Promote a positive team culture aligned with MillerKnoll values and actions.

Skills

Retail leadership

Communication

Problem solving

Customer focus

Tools

POS system

MS Office

Web navigation

3-D rendering programs

Job description

HermanMiller in New York is seeking a Sales & Design Specialist Supervisor to partner with the General Manager and drive world-class client experiences while supporting brand initiatives and leadership duties.

You will balance client-facing sales with coaching, data analysis, and product training, reporting directly to the General Manager. The role requires leadership experience and the ability to grow the brand locally.