Design Studio General Manager — Sales & Growth Leader

Brobston Group; Boston (MA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive base salary withcommission

Quarterly bonus plan

Medical, dental, and vision insurance

Self-Managed vacation, holidays, and p

401(k) with 4% company match

Commuter benefits up to $150/month

Generous employee discounts

And more!

Job summary

Herman Miller is seeking a General Manager to drive the Client Experience through coaching demonstrations, quoting, and sales generation. You will train and inspire your team to achieve the store sales plan, leveraging Herman Miller’s design legacy and ergonomic focus.

The role emphasizes leadership, performance management, and strategic store operations. You will report to the Regional Manager and lead staffing, budgeting, and merchandising initiatives to maximize store revenue while

Qualifications

• Minimum 3–5 years of retail management experience.
• Strong verbal, written, and interpersonal communication skills.
• Ability to coach, develop, and motivate a team in a high-traffic environment.
• Financial literacy and ability to manage store budgets and cost controls.
• Experience with POS systems and basic software tools.

Responsibilities

• Hire, develop, lead, and motivate the team through performance coaching and training.
• Foster the client experience and deliver exceptional service.
• Manage daily, weekly, and monthly performance and sales results.
• Ensure store presentation meets company standards and visual directives.
• Oversee store operations to maximize profit and control expenses (shipments, supplies, and scheduling).
• Address employee relations issues in partnership with HR and deliver on the Sales Plan.

Skills

Leadership

Communication

Coaching & Training

Budgeting & Finance

POS System

MS Office

3‑D Rendering

Tools

MS Office

3‑D Rendering Programs

Job description

Herman Miller is seeking a General Manager to drive the Client Experience through coaching demonstrations, quoting, and sales generation. You will train and inspire your team to achieve the store sales plan, leveraging Herman Miller’s design legacy and ergonomic focus.

The role emphasizes leadership, performance management, and strategic store operations. You will report to the Regional Manager and lead staffing, budgeting, and merchandising initiatives to maximize store revenue while