Sales & Design Supervisor: Lead Client Experience & Growth

Herman Miller; Costa Mesa (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Hourly base + commission

Bonus plan

Health coverage

Paid time off

Retirement plan

Commuter benefits

Employee discounts

Job summary

Herman Miller in Costa Mesa, CA is seeking a Sales & Design Specialist Supervisor who partners with the General Manager to deliver world-class client experiences and lead brand initiatives. You will balance client interactions with leadership duties, coaching, data analysis, and product training to hit sales targets.

You will recruit and mentor Sales & Design Specialists, manage the full client lifecycle, ensure safety and merchandising standards, and contribute to a collaborative team culture

Qualifications

• 1 to 2 years of retail leadership experience preferred.
• Effective written and verbal communication.
• Identify client needs and explain product features and benefits.
• Experience with POS and MS Office; 3-D rendering programs.
• Able to move objects weighing more than 40 pounds and follow safety requirements.

Responsibilities

• Expand client connection to Herman Miller brand and pioneer outreach locally.
• Manage and coach all Sales & Design Specialists.
• Conduct interviews and recruitment to attract top candidates.
• Manage full client lifecycle to meet sales goals.
• Attend store meetings, participate in product training, and share information.
• Maintain store design/visual standards using merchandising guidelines.
• Fulfill customer needs and resolve issues per the Client Experience.
• Promote MillerKnoll values and positive team culture.

Skills

Retail leadership

Client communication

Sales knowledge

Problem solving

Tools

POS system

MS Office

3D rendering software

Job description

Herman Miller in Costa Mesa, CA is seeking a Sales & Design Specialist Supervisor who partners with the General Manager to deliver world-class client experiences and lead brand initiatives. You will balance client interactions with leadership duties, coaching, data analysis, and product training to hit sales targets.

You will recruit and mentor Sales & Design Specialists, manage the full client lifecycle, ensure safety and merchandising standards, and contribute to a collaborative team culture