Sales Consultant Trainee — Sign-On Bonus & Training

CarMax Business Services; Mechanicsburg (Cumberland County); On-site; USD 65,000 - 90,000; Full time

Job summary

CarMax is seeking a Sales Consultant Trainee in Mechanicsburg, PA. You will build relationships, guide customers to the right vehicle, and participate in paid training with mentorship to grow into leadership roles.

Role focuses on listening, transparency, and customer-first interactions. You’ll process transactions, learn inventory and financing steps, and contribute to team goals in a supportive, high-volume environment.

Qualifications

• Previous sales or customer service experience in retail preferred.
• Strong listening and communication skills with customer focus.
• Willingness to learn and grow through training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs.
• Guide customers through appraisals, test drives, and financing.
• Deliver an exceptional, transparent customer experience.
• Complete accurate documentation for transactions.
• Collaborate with team to meet store goals.
• Stay informed about CarMax products, services, and promotions.

Skills

Customer service

Communication skills

Self-motivation

Tech-savvy

Adaptability

Integrity

Willingness to learn

Tools

POS system

Inventory access

Job description

CarMax is seeking a Sales Consultant Trainee in Mechanicsburg, PA. You will build relationships, guide customers to the right vehicle, and participate in paid training with mentorship to grow into leadership roles.

Role focuses on listening, transparency, and customer-first interactions. You’ll process transactions, learn inventory and financing steps, and contribute to team goals in a supportive, high-volume environment.