Sales Consultant Trainee: Earn While You Learn & Grow

CarMax; Fredericksburg (VA); On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Commissions

Benefits

Job summary

CarMax is seeking a Sales Consultant Trainee in Fredericksburg, VA to build genuine relationships with customers, guide them to the right vehicle, and participate in a paid training program. No prior experience is required as mentorship will prepare you for growth into leadership roles.

You will work in a fast-paced environment, assist with appraisals, test drives, and financing, and maintain accurate documentation while upholding CarMax's transparent and customer-centric culture.

Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Sales experience

Customer service

Communication

Team player

Tech-savvy

Adaptable

Integrity

Willing to learn

Tools

POS software

Inventory system

Job description

CarMax is seeking a Sales Consultant Trainee in Fredericksburg, VA to build genuine relationships with customers, guide them to the right vehicle, and participate in a paid training program. No prior experience is required as mentorship will prepare you for growth into leadership roles.

You will work in a fast-paced environment, assist with appraisals, test drives, and financing, and maintain accurate documentation while upholding CarMax's transparent and customer-centric culture.