Sales Consultant - Part-Time

CarMax; Mechanicsburg (Cumberland County); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Paid training

Mentorship

Job summary

CarMax in Mechanicsburg, PA is seeking a Sales Consultant Trainee to start a customer-first career in auto sales. You will learn how to understand customer needs, guide them to the right vehicle, and participate in the full sales process.

The role features paid training and mentorship, a clear path to growth as you build skills, and the chance to become a mentor, manager, or business leader within CarMax.

Qualifications

• Retail sales or customer service experience preferred.
• Strong listening and customer-focused communication.
• Self-motivated; able to work independently and in a team.
• Comfort with technology for processing transactions and inventory.
• Adaptability in a fast-paced environment.
• Commitment to integrity and transparency in every interaction.
• Willingness to learn via CarMax training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using CarMax inventory.
• Guide customers through appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax Environmental, Health and Safety requirements and maintain a clean and orderly work area.

Skills

Sales experience

Customer service

Active listening

Communication skills

Self-motivation

Tech-savvy

Teamwork

Adaptability

Integrity

Job description

6013 - Mechanicsburg - 6555 Carlisle Pike, Mechanicsburg, Pennsylvania, 17050

CarMax, the way your career should be!

Position Overview

As a Sales Consultant Trainee, you will be the foundation of an iconic, customer-first experience at CarMax. Your mission is to build genuine relationships, understand customer needs, and guide them toward the right vehicle - not just the most expensive one. This role offers paid training and mentorship, equipping you with the tools to succeed in auto sales without prior experience. Bring your ability to connect with people and your passion for learning, and we’ll help you grow into a future mentor, manager, or business leader. At CarMax, honesty and transparency drive everything we do - and they’ll help you thrive, too.

Why CarMax?

At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars - and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.

Role Responsibilities

• Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Required Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant’s request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.