Customer-First Auto Sales Consultant Trainee

CarMax

Mechanicsburg (Cumberland County)

On-site

USD 11,000 - 28,000

Full time

2 days ago
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Benefits offered by this job

Sign-On Bonus (in job posting)
Commission eligibility
Paid training

Job summary

CarMax Mechanicsburg is seeking a Sales Consultant Trainee to start a foundation in customer-first car buying. You'll build relationships, understand needs, and guide customers toward the right vehicle, with paid training and mentorship to grow into leadership roles.

No prior experience required; you’ll learn CarMax products, processes, and promotions while delivering an honest, transparent shopping experience.

Qualifications

  • Retail or customer service experience preferred.
  • Strong listening and communication skills with a customer-focused mindset.
  • High level of self-motivation and ability to work independently and as part of a team.
  • Comfort with technology for processing transactions and accessing inventory information.
  • Ability to adapt in a fast-paced, dynamic environment.
  • Commitment to integrity and transparency in every customer interaction.
  • Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

  • Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
  • Guide customers through the entire process, including appraisals, test drives, and financing applications.
  • Deliver an exceptional experience by listening actively and providing clear, honest information.
  • Complete accurate documentation for all transactions to ensure a smooth and transparent process.
  • Collaborate with team members to meet customer needs and achieve store goals.
  • Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
  • Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Customer service
Communication
Teamwork
Tech savvy
Integrity

Tools

POS system

Job description

CarMax Mechanicsburg is seeking a Sales Consultant Trainee to start a foundation in customer-first car buying. You'll build relationships, understand needs, and guide customers toward the right vehicle, with paid training and mentorship to grow into leadership roles.

No prior experience required; you’ll learn CarMax products, processes, and promotions while delivering an honest, transparent shopping experience.

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