Sales Consultant Trainee - Learn, Grow & Help Customers

CarMax; Frederick (MD); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Commission

Paid training

Mentorship

Job summary

CarMax, the way your career should be, is seeking a Sales Consultant Trainee in Frederick, MD. You’ll build genuine relationships, understand customer needs, and guide them toward the right vehicle, not just the most expensive one.

This paid training role offers mentorship to help you grow into future leadership opportunities. You’ll learn the CarMax inventory, navigate appraisals, test drives, and financing applications while delivering an exceptional, transparent experience.

Qualifications

• Retail or customer service experience preferred.
• Strong listening and customer-focused communication.
• Able to work independently and as part of a team.
• Comfort with technology for processing transactions and inventory access.
• Adaptable to a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every interaction.
• Willingness to learn through CarMax training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using CarMax inventory knowledge.
• Guide customers through appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth, transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach and stay informed about CarMax products, services, and promotions.
• Follow CarMax EH&S requirements and keep a clean and orderly work area.

Skills

Customer service

Communication

Self-motivation

Teamwork

Tech-savvy

Adaptability

Integrity

Learning mindset

Job description

CarMax, the way your career should be, is seeking a Sales Consultant Trainee in Frederick, MD. You’ll build genuine relationships, understand customer needs, and guide them toward the right vehicle, not just the most expensive one.

This paid training role offers mentorship to help you grow into future leadership opportunities. You’ll learn the CarMax inventory, navigate appraisals, test drives, and financing applications while delivering an exceptional, transparent experience.