Sales Consultant Trainee — Paid Training & Growth Path

CarMax Business Services; Lancaster (Lancaster County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Commissions

Benefits

Paid time off

Job summary

CarMax is seeking a Sales Consultant Trainee to deliver a customer-first experience. You’ll build genuine relationships, guide customers to the right vehicle, and participate in paid training to grow into leadership roles.

The role emphasizes honesty, transparency, and ongoing development within a supportive team. Responsibilities include guiding customers through the process from selection to financing, documenting transactions accurately, and staying informed on CarMax products and promotions.

Qualifications

• Sales or customer service experience preferred.
• Strong listening and communication skills.
• Motivated to learn and grow with training and mentorship.
• Able to work independently and in a team.

Responsibilities

• Assist customers in finding vehicles that fit their needs.
• Guide customers through appraisals, test drives, and financing applications.
• Deliver an exceptional experience with honest information.
• Complete accurate documentation for all transactions.
• Collaborate with team to meet store goals.
• Maintain professional, customer-first behavior and stay informed on promotions.
• Follow EH&S requirements and keep a clean workspace.

Skills

Customer service

Active listening

Communication

Team orientation

Tech-savvy

Tools

POS system

Job description

CarMax is seeking a Sales Consultant Trainee to deliver a customer-first experience. You’ll build genuine relationships, guide customers to the right vehicle, and participate in paid training to grow into leadership roles.

The role emphasizes honesty, transparency, and ongoing development within a supportive team. Responsibilities include guiding customers through the process from selection to financing, documenting transactions accurately, and staying informed on CarMax products and promotions.