Sales Consultant Trainee - Paid Training & Growth

CarMax; Frederick (MD); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid training

Mentorship

Job summary

CarMax is hiring a Sales Consultant Trainee in Frederick, MD. You’ll start with paid training and mentorship, building relationships, understanding customer needs, and guiding buyers to the right vehicle.

No prior experience required—growth into leadership roles is encouraged as you learn the CarMax way of transparent, customer-first service. You will work in a fast-paced retail environment, partnering with a team to achieve store goals while delivering an exceptional car-buying experience for

Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax EH&S requirements and maintain a clean and orderly work area.

Skills

Customer service

Communication skills

Self-motivation

Teamwork

Tech-savvy

Job description

CarMax is hiring a Sales Consultant Trainee in Frederick, MD. You’ll start with paid training and mentorship, building relationships, understanding customer needs, and guiding buyers to the right vehicle.

No prior experience required—growth into leadership roles is encouraged as you learn the CarMax way of transparent, customer-first service. You will work in a fast-paced retail environment, partnering with a team to achieve store goals while delivering an exceptional car-buying experience for