Sales Center Manager — Grow Profit & Lead Team

Hörmann North America; Phoenix (AZ); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health Insurance

Dental & Vision Insurance

Health Savings Account

Life Insurance

Paid time off

Vision Insurance

Job summary

Hörmann North America is seeking a Sales Center Manager in Phoenix, AZ to lead a team and drive profitability. You will oversee daily operations, inventory, and customer service while aligning with revenue growth goals.

The role involves budgeting, cost control, and collaboration with Territory Sales Managers to execute strategic sales plans and strengthen customer relationships. A hands-on leader with a focus on operations is essential.

Responsibilities

• Provide daily direction and communication to employees, including customer service representatives, warehouse workers, and delivery drivers.
• Write and administer performance reviews, address problems, and handle disciplinary actions.
• Ensure employees receive training and resources to perform their jobs effectively.
• Manage employees through planning, coordination of work, training, motivation, and evaluation of success.
• Oversee daily operations including accounting practices, inventory control, warehouse, and personnel management.
• Monitor compliance with safety policies and established standards.
• Plan and maintain inventory to support orders and service levels.
• Read financial statements to ensure profitability; manage profit and loss.
• Develop business opportunities, foster long-term customer relationships, and support sales goals.
• Collaborate with Territory Sales Manager to execute sales plans and account plans.
• Support marketing initiatives and contribute to customer strategy development.
• Handle order processing, invoicing, and credit management; participate in budgeting.

Job description

Hörmann North America is seeking a Sales Center Manager in Phoenix, AZ to lead a team and drive profitability. You will oversee daily operations, inventory, and customer service while aligning with revenue growth goals.

The role involves budgeting, cost control, and collaboration with Territory Sales Managers to execute strategic sales plans and strengthen customer relationships. A hands-on leader with a focus on operations is essential.