Center Manager: Drive Profit, Service & Team Growth

Grease Monkey International; Arizona; On-site; USD 85,000 - 110,000; Full time

Job summary

Grease Monkey International in Arizona seeks a Center Manager to lead daily operations, deliver outstanding customer experiences, and drive sales and profitability.

You will balance hands-on leadership in the bay with strategic oversight of revenue, costs, safety, and talent development to build a high-performing, service-driven team.

Proven ability to manage P&L, strong leadership, financial acumen, and a customer-obsessed mindset are essential in this fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• 3+ years of people leadership experience; automotive or service retail management preferred.
• Strong understanding of P&L management, cost control, and revenue growth strategies.
• Proven track record of achieving or exceeding sales and operational KPIs.
• Experience in a high-volume, customer-facing environment (automotive, retail, restaurant, or similar).
• Comfortable using POS systems, scheduling tools, and standard business software.
• Strong business acumen, problem-solving ability, and decision-making skills.

Responsibilities

• Deliver best-in-class customer experience and drive sales performance.
• Build lasting relationships with customers and fleet accounts to drive repeat business.
• Lead the execution of a high-quality sales process including vehicle health checks and service recommendations.
• Drive revenue growth by meeting or exceeding sales targets across services and fleet partnerships.
• Own and manage the center’s Profit & Loss (P&L), costs, and labor; control expenses.
• Oversee daily operations: bay efficiency, scheduling, and store readiness; manage inventory and parts.
• Lead and develop a high-performing team of service technicians and leaders.
• Ensure safety, OSHA compliance, and facility maintenance across operations.
• Partner with marketing and local business to grow community awareness and promotions.

Skills

Leadership

P&L management

Sales growth

Customer service

Communication

Problem solving

Decision making

Education

High school diploma or equivalent

Tools

POS systems

Scheduling tools

Business software

Job description

Grease Monkey International in Arizona seeks a Center Manager to lead daily operations, deliver outstanding customer experiences, and drive sales and profitability.

You will balance hands-on leadership in the bay with strategic oversight of revenue, costs, safety, and talent development to build a high-performing, service-driven team.

Proven ability to manage P&L, strong leadership, financial acumen, and a customer-obsessed mindset are essential in this fast-paced environment.