Sales BDC Specialist: Lead Nurturing & Closer

Palmen Auto Group; Kenosha (WI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(K)

Paid Training Programs

Internal company advancement

Paid Vacation and personal time

Employee Purchase Discounts

Company events, sales competitions, &

Job summary

Palmen Buick GMC Cadillac is seeking a Sales BDC Representative to join our team in Kenosha, WI. The role involves handling incoming sales calls and responding to internet leads with a focus on customer service and sales support.

The successful candidate will assist customers in selecting vehicles, gather information for financing, and maintain CRM records to drive qualified leads to the sales team.

Qualifications

• Excellent communication and interpersonal skills.

Responsibilities

• Handle incoming sales calls professionally and efficiently, while providing exceptional customer service.
• Respond promptly to internet-generated leads via email, phone, and text.
• Assist customers in identifying the right vehicle to meet their needs and preferences.
• Collaborate with customers to gather required information and begin the approval process.
• Maintain detailed and accurate records of customer interactions in the CRM system.
• Follow up with potential customers to nurture relationships and drive sales opportunities.
• Work closely with the sales team to schedule appointments and ensure a seamless hand off of qualified leads.

Skills

Communication skills

Multitasking

Positive attitude

Customer service experience

Sales experience a plus

Basic computer systems

CRM tools

Hit sales quotas

Microsoft Word

Microsoft Excel

Microsoft Outlook

Tools

CRM tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Palmen Buick GMC Cadillac is seeking a Sales BDC Representative to join our team in Kenosha, WI. The role involves handling incoming sales calls and responding to internet leads with a focus on customer service and sales support.

The successful candidate will assist customers in selecting vehicles, gather information for financing, and maintain CRM records to drive qualified leads to the sales team.