Sales Associate: Specialty Retail & Customer Experience

Pottery Barn; Boise (ID); On-site; USD 25,000 - 42,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Wellness program

Paid vacations and holidays

Health benefits

Job summary

Williams-Sonoma, Inc. in Boise is seeking a Sales Associate for Pottery Barn to deliver world-class service and drive sales in a fast-paced, specialty retail environment. You will greet customers, learn product details, and process transactions on the POS while assisting with gift services and registry.

This role offers a collaborative team, competitive pay, benefits, and opportunities to grow within a data-driven company that values customer experience and innovation in home furnishings.

Qualifications

• 1-2 years customer service and retail sales experience (specialty retail preferred, but not required)
• High school diploma or equivalent preferred
• Full-time associates must have open availability to meet business needs
• Part-Time Flex associates must be available for 2 weekend shifts and 2 weekday shifts

Responsibilities

• Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards
• Achieve established sales and contest goals; maintain knowledge of current sales and promotions
• Assist customers with gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Utilize effective selling techniques to build multiple sales and increase productivity
• Demonstrate comprehensive product knowledge, including features and benefits
• Efficiently and accurately perform register transactions (sales, returns, exchanges)
• Assist in implementation and maintenance of visual merchandise presentation, signage and lighting
• Uphold store maintenance and cleanliness standards; straighten, clean and help maintain stockroom as needed
• Process, ticket, and restock merchandise as needed
• Perform other duties as assigned by management
• Comply with all Company policies and procedures

Job description

Williams-Sonoma, Inc. in Boise is seeking a Sales Associate for Pottery Barn to deliver world-class service and drive sales in a fast-paced, specialty retail environment. You will greet customers, learn product details, and process transactions on the POS while assisting with gift services and registry.

This role offers a collaborative team, competitive pay, benefits, and opportunities to grow within a data-driven company that values customer experience and innovation in home furnishings.