Boutique Sales Associate - Elevate Customer Experience

Pottery Barn; Dallas (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Paid vacations and holidays (full-time

Job summary

Williams-Sonoma, Inc. seeks a Sales Associate for its Pottery Barn brand to deliver a unique shopping experience through friendly, proactive service and detailed product knowledge.

You will engage customers, handle transactions, and assist with gift registries, special orders, and visual merchandising in a fast-paced retail setting. You will thrive in a team environment, aiming to exceed sales targets while maintaining store standards and the customer-centric Williams-Sonoma experience across

Qualifications

• 1–2 years customer service experience and retail sales experience (specialty retail preferred)
• High school diploma or equivalent preferred
• Full-time associates are expected to have open availability to meet business needs

Responsibilities

• Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards
• Achieve established sales and contest goals; maintain knowledge of current sales and promotions
• Assist customers with services including gift wrap, gift registry, catalog orders, special orders, back orders, and furniture orders
• Utilize effective selling techniques to build multiple sales and increase productivity
• Demonstrate comprehensive product knowledge, including features and benefits
• Efficiently and accurately perform register transactions (sales, returns, exchanges)
• Assist in implementation and maintenance of visual merchandise presentation, signage and lighting
• Uphold store maintenance and cleanliness standards; straighten, clean and help maintain stockroom
• Process, ticket, and restock merchandise as needed
• Perform other duties as assigned by management
• Comply with all Company policies and procedures

Skills

Customer service

Sales

Communication

Education

High school diploma or equivalent

Job description

Williams-Sonoma, Inc. seeks a Sales Associate for its Pottery Barn brand to deliver a unique shopping experience through friendly, proactive service and detailed product knowledge.

You will engage customers, handle transactions, and assist with gift registries, special orders, and visual merchandising in a fast-paced retail setting. You will thrive in a team environment, aiming to exceed sales targets while maintaining store standards and the customer-centric Williams-Sonoma experience across