Retail Sales Specialist - Elevate Customer Experience

Pottery Barn; Maple Grove (MN); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Wellness program

Paid vacations and holidays

Health, dental and vision insurance

Job summary

Williams-Sonoma, Inc. is seeking a Sales Associate for its Pottery Barn brand in Maple Grove, MN. You will deliver world-class customer service, leverage product knowledge, and drive sales in a fast-paced specialty retail environment.

The role emphasizes teamwork, independent time management, and a passion for the customer experience, with opportunities to utilize gift services and participate in visual merchandising efforts.

Responsibilities

• Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards
• Achieve established sales and contest goals Maintain knowledge of current sales and promotions
• Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Utilize effective selling techniques to build multiple sales and increase productivity
• Demonstrate comprehensive product knowledge, including features and benefits
• Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges
• Assist in implementation and maintenance of visual merchandise presentation, signage and lighting
• Uphold store maintenance and cleanliness standards straighten, clean and help maintain stockroom as needed
• Process, ticket, and restock merchandise as needed
• Perform other duties as assigned by management
• Comply with all Company policies and procedures

Job description

Williams-Sonoma, Inc. is seeking a Sales Associate for its Pottery Barn brand in Maple Grove, MN. You will deliver world-class customer service, leverage product knowledge, and drive sales in a fast-paced specialty retail environment.

The role emphasizes teamwork, independent time management, and a passion for the customer experience, with opportunities to utilize gift services and participate in visual merchandising efforts.