Sales Associate

Rocky; Stamford (CT); On-site; USD 28,000 - 36,000; Full time

Job summary

Rocky in Stamford, CT is seeking a sales associate to provide amazing customer service while driving sales. You will greet customers, handle transactions, stock shelves, and assist with store operations to support daily performance.

Key duties include cashiering, merchandise presentation, and participating in monthly meetings, promotions, and Ace Rewards programs to boost traffic and customer satisfaction.

Qualifications

• Experience delivering friendly customer service and meeting sales goals.
• Able to cashier, stock merchandise and operate store equipment.
• Willing to participate in team meetings and promotions.

Responsibilities

• Provide excellent customer service and identify customer needs.
• Cashiering, product placement, receiving merchandise, stocking, and store cleaning.
• Work with management to achieve sales and productivity goals.
• Maintain cleanliness and proper merchandising of end-caps and displays.
• Open Ace Rewards accounts and process transactions.
• Attend monthly store meetings.
• Assist with promotions and advertising awareness.

Skills

Customer service

Sales skills

Cashier responsibilities

Merchandising

Store operations

Communication

Tools

Cash register system

Job description

Position Summary:

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.

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