Sales Associate

Rocky; Dover (NH); On-site; USD 32,000 - 38,000; Full time

Job summary

Rocky in Dover, NH is seeking a sales associate to deliver helpful customer service and process sales quickly and accurately. You will perform cashiering, merchandise stocking, receiving shipments, and maintain a clean, organized store environment.

You will work with management to reach sales goals, engage customers to assess needs and project requirements, and promote Ace Rewards while maintaining awareness of promotions. Strong communication and teamwork are essential.

Qualifications

• Strong customer service and sales skills.
• Comfort with cashiering and handling cash accurately.
• Ability to assist in store operations and stocking.

Responsibilities

• Combine excellent customer service with sales skills.
• Perform cashiering, receive shipments, stock merchandise, and maintain store cleanliness.
• Help management achieve sales and productivity goals.
• Support with equipment maintenance and store promotions.
• Greet customers, answer calls, and promote Ace Rewards program.

Skills

Customer service

Sales skills

Cashiering

Store operations

Tools

POS systems

Job description

Position Summary:

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.