Sales Associate

Rocky; Xenia (OH); On-site; USD 17,000 - 23,000; Full time

Job summary

Rocky is seeking a sales associate focused on delivering exceptional customer service and driving store sales. The role involves cashiering, product placement, stocking merchandise, and supporting management to meet sales goals.

The position requires greeting customers, answering phones, promoting Ace Rewards, and participating in store promotions and meetings. Strong communication and teamwork are valued to maintain a helpful store environment.

Qualifications

• Experience delivering friendly, helpful customer service and driving sales.
• Ability to operate a cash register accurately and handle transactions.
• Experience with in-store merchandising and stocking procedures.

Responsibilities

• Provide amazing customer service to determine needs and project requirements.
• Ring on registers accurately and maintain cash at registers.
• Maintain clean and orderly register area and assist with store operations.
• Assist in promotions, displays and end-cap merchandising; participate in meetings.

Skills

Customer service

Sales skills

Cashier experience

Merchandising

Stocking

Phone etiquette

Tools

Cash register

Job description

Position Summary:

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.

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