Sales Associate

Rocky; Concord (NH); On-site; USD 17,000 - 21,000; Full time

Job summary

Rocky in Concord, NH seeks a friendly sales associate to deliver amazing customer service, process sales quickly, accurately, and handle cash register operations. You will engage customers, understand their needs, and support store goals.

You will stock shelves, assist with merchandising, greet customers, answer phones, participate in monthly meetings, and help maintain a clean, welcoming store environment while promoting Ace Rewards.

Qualifications

• Experience in retail sales or customer service preferred.
• Ability to process transactions accurately and efficiently.
• Comfort with merchandising and stock duties.

Responsibilities

• Combine amazing customer service with strong sales skills.
• Cashier duties, processing receipts, refunds, and change.
• Maintain store cleanliness and proper stock levels; greet customers.
• Assist management to achieve sales and productivity goals.
• Monitor promotions, displays, and end-caps; ensure proper merchandising.
• Answer phones and engage customers to identify needs.
• Attend monthly store meetings and participate in store activities.

Skills

Customer service

Sales skills

Cashier

Tools

Cash register

Job description

Position Summary:

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.