Sales Associate

Rocky; Fall River (MA); On-site; USD 32,000 - 42,000; Full time

Job summary

Rocky in Fall River, MA is seeking a Sales Associate to deliver exceptional customer service, process sales efficiently, and handle cash register duties with accuracy. The role supports store operations and aims to engage customers to determine needs and project requirements.

Responsibilities include cashiering, stocking, merchandise presentation, and assisting management to drive sales and store traffic while maintaining a clean, inviting shopping environment.

Qualifications

• Customer-focused service skills and ability to upsell or suggest products.
• Strong sales skills and ability to meet or exceed targets.
• Efficient cashiering with accuracy in handling cash and receipts.

Responsibilities

• Greet customers and provide helpful service.
• Ring up purchases accurately and maintain register area.
• Maintain store appearance, merchandise placement and stock levels.
• Assist in store operations and meet management goals.

Skills

Customer service

Sales skills

Cashier

Merchandising

Stocking

Job description

Position Summary:

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.