Sales Associate

Rocky; Vernon, Northern (CT, KY); On-site; USD 28,000 - 34,000; Full time

Job summary

Rocky in Vernon, CT is seeking a friendly Sales Associate to deliver amazing customer service and process sales quickly and accurately at the register. You will help maintain store operations and a welcoming shopping environment.

You will greet customers, answer phones, merchandise displays, assist with receiving shipments and stocking, and participate in meetings to drive sales and store standards.

Qualifications

• Excellent customer service and communication skills.
• Ability to engage customers and determine their needs and project requirements.
• Strong sales-focused mindset with ability to meet or exceed goals.

Responsibilities

• Combine amazing customer service with strong sales skills.
• Perform cashiering, product placement, receiving merchandise, stocking, and store upkeep.
• Work with management to achieve sales and productivity goals.
• Assist in maintaining store equipment and physical condition.
• Develop and execute ideas to increase store traffic and promotions.

Skills

Customer service

Sales skills

Cashiering

Merchandising

Stocking & receiving

Store operations

Greet customers

Job description

Position Summary:

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.