Sales Associate

Rocky; Bath (ME); Hybrid; USD 26,000 - 38,000; Full time

Job summary

Rocky is seeking a sales associate in Bath, ME to provide amazing customer service and drive sales. You will greet customers, process transactions, stock merchandise, and maintain a welcoming store environment.

Responsibilities include operating cash registers accurately, promoting Ace Rewards, and assisting management to meet goals. Previous retail experience is a plus; strong communication and teamwork are essential.

Qualifications

• Excellent customer service skills and ability to upsell
• Cash handling accuracy and attention to detail
• Good communication and teamwork in a retail environment

Responsibilities

• Greet customers as they enter the store
• Process sales quickly and accurately at the register
• Maintain store appearance and stock; merchandise end-caps and displays
• Assist management to meet sales and productivity goals
• Promote Ace Rewards and process receipts/refunds/returns
• Attend monthly store meetings and perform assigning tasks as needed

Skills

Customer service

Sales skills

Cash handling

Teamwork

Job description

Position Summary:

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.

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