Sales Associate

Rocky; Fairhaven (MA); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Rocky is seeking a Sales Associate to deliver exceptional customer service, process sales quickly, and manage cash register operations. You will help run store operations and contribute to meeting sales goals through engaging customers and identifying their needs.

This role requires a friendly, proactive team player who can thrive in a busy retail setting. Responsibilities include greeting customers, processing transactions, stocking merchandise, merchandising displays, and promoting the Ace

Qualifications

• Prioritize customer service and drive sales.
• Experience handling cash and operating a register.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Provide amazing customer service while driving sales.
• Handle cashier tasks and operate register efficiently.
• Stock and merchandize displays and ensure store cleanliness.
• Assist in achieving sales and productivity goals with management.
• Greet customers and respond to inquiries.
• Promote Ace Rewards program.
• Attend monthly store meetings.

Skills

Customer service

Sales skills

Cashier operations

Job description

Position Summary:

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.

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