Sales Associate

Rocky; Washington (NJ); On-site; USD 19,000 - 25,000; Full time

Job summary

Rocky in New Jersey is seeking a sales associate to deliver outstanding customer service and efficiently handle transactions. You will help maintain store operations, assist customers, and support promotions while contributing to a welcoming shopping environment.

The role emphasizes greeting customers, handling phone inquiries, stocking, and participating in team meetings to meet sales goals and improve store traffic.

Qualifications

• Must provide excellent customer service and drive sales.
• Experience with cashiering and POS systems is a plus.
• Ability to assist with merchandising and store maintenance.

Responsibilities

• Provide amazing customer service and assess customer needs.
• Operate cash register, process transactions and returns.
• Maintain clean, organized register area and stock.
• Support management in achieving sales and productivity goals.
• Assist with receiving shipments and stocking shelves.
• Greet customers, answer calls, and promote Ace Rewards program.
• Attend monthly store meetings and follow policies.

Skills

Customer service

Sales skills

Cashiering

Store operations

Merchandising

Tools

Cash register

Job description

Position Summary:

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.