Sales Associate

Rocky; Middleton (MA); On-site; USD 22,000 - 28,000; Full time

Job summary

Rocky in Middleton, MA is seeking a friendly Sales Associate to provide amazing customer service while processing sales quickly and accurately. You will engage customers, identify needs, ring up purchases, maintain clean store areas, stock merchandise, and participate in promotions.

The role emphasizes teamwork with management to reach sales goals, operate the register, and uphold store standards and Ace Rewards initiatives. Prior retail experience is a plus.

Qualifications

• Customer service and sales abilities required.
• Cash handling and accurate checkout skills needed.
• Ability to merchandise and stock shelves and maintain store cleanliness.

Responsibilities

• Combine amazing customer service with strong sales skills.
• Perform cashiering, product placement, receiving merchandise and stock duties.
• Assist management in achieving sales and productivity goals.
• Maintain orderly register area and operate equipment.
• Ensure promotions are displayed and customers receive helpful service.

Skills

Customer service

Sales skills

Cash handling

Tools

Cash register

Stock management

Job description

Position Summary:

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.