Sales Associate

Rocky; Greenville (RI); On-site; USD 17,000 - 22,000; Full time

Job summary

Rocky in Greenville, RI is seeking a sales associate to deliver amazing customer service, handle quick and accurate sales transactions, and support daily store operations.

The role includes cashiering, stocking, receiving merchandise, maintaining displays, and promoting store promotions and Ace Rewards.

Qualifications

• Customer service and sales responsibilities with cash register operations.
• Assist in receiving merchandise, stocking, and maintaining store cleanliness.
• Assist management to achieve sales and productivity goals.
• Merchandise displays and end-caps maintained.
• Greet customers and respond to inquiries.
• Attend monthly store meetings and follow policies.

Responsibilities

• Provide helpful customer service and engage customers to determine needs and project requirements.
• Perform cashiering, product placement, receiving merchandise, shipments, stocking, and store upkeep.
• Collaborate with management to meet sales and productivity goals.
• Maintain equipment in good condition and ensure displays are well merchandised.
• Greet customers, answer calls, and promote Ace Rewards program.

Skills

Customer service

Sales skills

Cashier duties

Merchandising

Stocking

Cash handling

Tools

POS system

Job description

Position Summary:

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.