Sales Associate

Rocky; Holden (MA); On-site; USD 21,000 - 28,000; Full time

Job summary

Rocky in Holden, MA is seeking a dedicated sales associate to deliver friendly customer service, process transactions quickly and accurately, and operate the cash register confidently. You will support the store’s daily operations, merchandise displays, stock handling, and promotions while greeting customers and assessing their needs.

Collaborating with management, you will strive to meet sales goals, maintain store cleanliness, participate in meetings, and promote Rocky’s customer-first

Qualifications

• Excellent customer service and communication skills.
• Ability to upsell and meet sales goals.
• Experience handling cash and POS systems.

Responsibilities

• Provide excellent customer service and greet customers as they enter the store.
• Process transactions accurately at the register and manage cash.
• Maintain tidy and well-stocked merchandise displays and store areas.
• Collaborate with management to implement promotions and achieve sales targets.

Skills

Customer service

Sales skills

Cash handling

Job description

Position Summary:

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.