Sales Associate

Feldman Automotive; Clarkston (MI); On-site; USD 30,000 - 45,000; Full time

Job summary

Feldman Automotive in Clarkston, MI is seeking a Sales Associate to greet customers, assess vehicle needs, and guide them through the sales process from consultation to purchase. You will present features, conduct test drives, prepare price quotes, and explain financing and leasing options with the finance team.

You will maintain up-to-date product knowledge, follow up with leads, manage customer information using dealership systems, collaborate with colleagues for a positive showroom

Qualifications

• Customer service and sales-focused mindset.
• Strong communication and interpersonal skills.
• Familiarity with CRM software and dealership systems.
• Solid negotiation and problem-solving abilities.
• Excellent organizational and time-management skills.
• High integrity, reliability and respectful service.
• Willingness to learn and participate in training; on-site in Clarkston, MI.
• Valid driver’s license with satisfactory driving record.

Responsibilities

• Greet customers and understand their vehicle needs.
• Guide customers through the sales process from consultation to purchase.
• Present vehicle features and benefits; conduct test drives.
• Prepare price quotes and explain financing/lease options with the finance team.
• Maintain up-to-date product and inventory knowledge; manage leads.
• Follow up with leads and existing customers; document in dealership systems.
• Collaborate with colleagues to ensure a positive showroom experience.
• Meet sales targets and uphold Feldman Automotive’s standards.

Skills

Customer service

Sales skills

Communication

CRM software

Negotiation

Time management

Integrity

Training willingness

Job description

Company Description

Feldman Automotive is a growing portfolio of dealerships offering a wide range of new and preowned vehicles, including Chevrolet, Buick-GMC-Hummer, Hyundai, Kia, Genesis, Ford, and Chrysler-Dodge-Jeep-Ram brands. The group also operates RV centers in Cleveland and Columbus, as well as a 1-800-Preowned store, providing diverse options for customers across multiple locations. Feldman Automotive includes a high-profile partnership with Mark Wahlberg, adding strong brand recognition and visibility in the market. Team members join a dynamic, customer-focused organization with opportunities to build a long-term career in automotive sales and service.

Role Description

The Sales Associate is a full-time, on-site role based in Clarkston, MI. This role is responsible for greeting customers, understanding their vehicle needs, and guiding them through the sales process from initial consultation to purchase. Daily tasks include presenting vehicle features and benefits, conducting test drives, preparing price quotes, and explaining financing and leasing options in coordination with the finance team. The Sales Associate maintains up-to-date product and inventory knowledge, follows up with leads and existing customers, and uses dealership systems to manage customer information and sales documentation. The role also involves collaborating with colleagues to ensure a positive showroom experience, meeting sales targets, and upholding Feldman Automotive’s standards for customer service and professionalism.

Qualifications

• Customer service and sales skills, including the ability to listen actively, build rapport, and support customers through decision-making.
• Communication and interpersonal skills, with strong verbal presentation abilities and clear, professional written communication.
• Basic digital and administrative skills, such as using CRM or dealership software, email, and standard office applications to manage leads and documentation.
• Negotiation and problem-solving skills, with the capacity to handle objections, find solutions, and close sales in a customer-centric manner.
• Organizational and time-management skills to balance showroom responsibilities, follow-ups, and paperwork efficiently.
• High level of integrity, reliability, and a commitment to providing respectful, inclusive service to all customers.
• Ability to work on-site in Clarkston, MI, including evenings and weekends as required by dealership hours.
• Previous experience in automotive sales or retail sales is beneficial but not required; a willingness to learn and participate in training is essential.
• Valid driver’s license with a satisfactory driving record.