SALES ASSISTANT

AppleOne Employment Services; Santa Fe Springs (CA); On-site; USD 32,000 - 33,000; Full time

Job summary

AppleOne Employment Services in Santa Fe Springs, CA is seeking a Sales Assistant to support sales operations, coordinate orders, and be a dependable contact for customers and internal teams. This on-site role rewards teamwork in a fast-paced manufacturing support environment.

You will handle calls, assist with quotes and orders, maintain customer data in Salesforce, and coordinate with purchasing, finance, and warehouse staff to keep orders moving smoothly.

Qualifications

• Minimum 2 years of customer service experience.
• 3+ years in sales support or related roles.
• Experience with multi-line phone systems and professional communication.
• Ability to manage orders, paperwork, and reports accurately.
• Comfort coordinating with inside sales, purchasing, finance, warehouse, vendors, and customers.
• Strong organization and service orientation.

Responsibilities

• Handle incoming calls via a multi-line phone system, providing prompt, courteous, and professional customer service.
• Support customers with order status, paperwork, new account updates, credits, RMAs, and general account questions by phone and email.
• Assist inside sales with quotes, order entry, purchase orders, subcontracting, buyouts, and sourcing non-standard materials.
• Coordinate with vendors, customers, and internal departments to resolve issues related to orders, purchasing, finance, warehouse activity, and sales support.
• Maintain customer information in Salesforce, update reports and spreadsheets, and organize monthly purchase order files.
• Provide branch support including accepting deliveries and mail, screening visitors, maintaining break room supplies, assisting with lunch meetings, and supporting export invoices and shipments.

Skills

Customer service

Phone systems

Order coordination

Team collaboration

Education

High school diploma or equivalent

Tools

Salesforce CRM

Job description

Job Summary

Seeking a Sales Assistant who enjoys supporting sales, coordinating orders, communicating with customers, and keeping daily branch operations running smoothly. The Sales Assistant will work in a fast-paced manufacturing support environment where teamwork, accuracy, and responsive service are highly valued. This position offers the opportunity to build strong relationships with customers, vendors, inside sales representatives, purchasing, finance, and warehouse teams. Candidates who enjoy variety, problem-solving, and being a dependable point of contact for both customers and internal staff will be a strong fit.

This is a great opportunity for someone looking for stability, supportive leadership, and a team-oriented workplace with long-term potential.

Key Responsibilities

• - Handle incoming calls through a multi-line phone system, providing prompt, courteous, and professional customer service.
• - Support customers with order status, paperwork, new account updates, credits, RMAs, and general account questions by phone and email.
• - Assist inside sales with quotes, order entry, purchase orders, subcontracting, buyouts, and sourcing non-standard materials.
• - Coordinate with vendors, customers, and internal departments to resolve issues related to orders, purchasing, finance, warehouse activity, and sales support.
• - Maintain customer information in Salesforce, update reports and spreadsheets, and organize monthly purchase order files.
• - Provide branch support including accepting deliveries and mail, screening visitors, maintaining break room supplies, assisting with lunch meetings, and supporting export invoices and shipments.

• - Pay range: $23 to $24 per hour, DOE.
• - Job type: Temp-to-hire.
• - Schedule: Monday through Friday, 8:00 AM to 5:00 PM.
• - Location: Santa Fe Springs, CA. 100% Onsite.

Required Qualifications and Skills

• - High school diploma or equivalent .
• - Minimum of 2 years of previous customer service experience.
• - 3+ years of sales support, customer service, administrative support, or related business experience preferred based on the level of the role.
• - Experience using multi-line phone systems and handling professional customer communication by phone and email.
• - Strong attention to detail with the ability to manage paperwork, order information, purchase orders, credits, and reports accurately.
• - Comfortable coordinating with inside sales, purchasing, finance, warehouse, vendors, and customers.
• - Ability to prioritize tasks, follow up consistently, and work effectively in a busy team environment.
• - Professional communication skills, strong organization, and a service-focused attitude.

Preferred Qualifications

• - Experience in a manufacturing, distribution, metals, industrial supply, or business-to-business sales support environment.
• - Familiarity with Salesforce or similar CRM systems.
• - Experience assisting with export invoices, shipments, subcontracting, buyouts, or purchasing support.
• - Previous experience supporting inside sales representatives or branch operations.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.