Sales and Customer Service Representative

US HOME PRO LLC; City of Rochester (NY); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Training & development

Job summary

A home improvement services company is looking for motivated individuals to join as Entry Level Marketing & Sales Representatives in Rochester, NY. Responsibilities include engaging customers, generating sales leads, and building strong relationships. Ideal candidates are outgoing, goal-driven, and have a customer-oriented mindset. The role offers competitive base pay with incentives, opportunities for advancement, and hands-on experience in sales and marketing. Weekend availability is required for promotional events.

Qualifications

• Experience in customer service with a strong focus on sales preferred.
• Comfortable approaching and engaging new people.
• Strong customer-oriented mindset.
• Customer-oriented mindset with adaptability.
• Self-motivated, goal-driven, and competitive in a positive way.
• Weekend availability for promotional events.

Responsibilities

• Generate and follow up on sales leads.
• Engage customers to identify needs.
• Build strong customer relationships.
• Provide accurate and complete product/service information.
• Meet and exceed individual and team sales goals.
• Maintain records of customer interactions and process customer accounts.
• Follow established communication guidelines and policies to ensure service consistency.
• Proactively engage customers and secure sales opportunities.
• Participate in weekend promotional events and giveaways to increase brand awareness and customer engagement.

Skills

Customer service experience

Strong communication skills

Negotiation skills

Self-motivated

Time management

Customer mindset

Self-motivated

Time management

Multitasking

Weekend availability

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Training & development

About the Role

The US Home Pro is looking for motivated, people-focused individuals to join our team as Entry Level Marketing & Sales Representatives. This is a great opportunity for someone who enjoys talking with customers, thrives in a fast-paced retail environment, and wants their income to reflect their effort.

In this role, you’ll connect with Home Depot customers in-store, generate leads for our home improvement services, and help turn everyday conversations into real sales opportunities. If you’re outgoing, goal-driven, and ready to grow, we want to meet you.

What You’ll Do

• Generate and follow up on sales leads
• Engage customers to identify needs and recommend appropriate services
• Build strong, lasting customer relationships through open and interactive communication
• Provide accurate and complete product/service information
• Meet and exceed individual and team sales goals
• Maintain records of customer interactions and process customer accounts
• Follow established communication guidelines and policies to ensure service consistency
• Proactively engage customers and secure sales opportunities
• Participate in weekend promotional events and giveaways (coffee, donuts, hot dogs, ice cream, etc.) to increase brand awareness and customer engagement

What We’re Looking For

• Experience in customer service with a strong focus on sales preferred
• Comfortable approaching and engaging new people
• Strong communication and negotiation skills
• Customer-oriented mindset with the ability to adapt to different personalities
• Self-motivated, goal-driven, and competitive in a positive way
• Strong time management and multitasking skills
• Weekend availability for promotional events

What You’ll Gain

• Competitive base pay plus performance-based incentives
• Clear opportunities for advancement
• Hands-on sales and marketing experience
• Supportive team environment
• The chance to grow with a nationally recognized brand

This role is ideal for someone who is eager to develop their sales skills, enjoys working face-to-face with customers, and wants to be rewarded for their performance. If you're ready to bring energy, professionalism, and drive to every shift, apply today.