Sales Agent

Challenge Aircargo Ltd; New York (NY); Presencial; USD 55.000 - 85.000; Jornada completa

Descripción de la vacante

Challenge Aircargo Ltd in New York, NY is seeking a Sales Agent to grow income and profits by building and maintaining strong relationships with cargo customers, identifying opportunities, and assisting in negotiations and follow-up of agreements.

Reporting to the Sales Manager, you will monitor KPIs, prepare market and customer reports, travel internationally as needed, and collaborate with colleagues to expand the airline’s regional footprint.

Formación

• Minimum requirement: High School Diploma.

Responsabilidades

• Maintain and develop business relationships with the current set of customers.

Conocimientos

English fluency

ERP/CRM familiarity

Strategic thinking

People management

Organizational skills

Communication skills

Negotiation

Travel internationally

Multitasking

Independent & collaborative

Detail-oriented

Customer-focused

Educación

High School Diploma

Herramientas

ERP/CRM systems

Descripción del empleo

The Sales Agent supports the airline’s growth by contributing to income and profit development within the relevant market. Reporting to the Sales Manager, the role focuses on building and maintaining strong business relationships, identifying opportunities, and assisting in the negotiation and follow-up of agreements with both new and existing partners.

Responsibilities

• Maintain and develop business relationships with the current set of customers;
• Significantly increase the customers’ span, including focus on B&C customers;
• Identify and assess customers’ needs to achieve satisfaction;
• Responsible for increasing tonnage and REV from existing customers;
• Develop and promote special non-standard cargo “verticals”;
• Maintain key customer relationships, develop, and implement strategies for deepening the relationships with current customers as well as expanding the company’s customer base in the region;
• Become an expert with respect to the market and the competition;
• Represent the airline at industry events, trade fairs, and customer meetings to strengthen market visibility;
• Monitor performance KPIs and take proactive measures to achieve targets;
• Support the Sales Manager by providing regular market and customer reports, including forecasts, trends, and competitive analysis.

Education

Minimum requirement: High School Diploma

Experience

• Minimum of 1-3 years’ experience in Business / Sales positions in leading international Cargo airline / Freight Forwarder companies / GSA;
• Fluency in English is a must;
• Familiarity with ERP/CRM systems and practices;
• Strategic thinker with a proven track record in business development and implementation;
• Demonstrated experience in people management;
• Excellent organizational, communication, and negotiation skills;
• Strong written and verbal communication abilities;
• Willingness and ability to travel internationally;
• Skilled at managing multiple tasks and setting clear priorities
• Capable of working both independently and collaboratively;
• Detail-oriented with solid problem-solving skills;
• Customer-focused, maintaining professional and empathetic interactions