Cargo Sales Support Agent

Qatar Airways Group; Atlanta (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

Qatar Airways Cargo, based in Atlanta, GA, is seeking a Cargo Sales Support Agent to assist Sales Managers with quotations, reporting, and commercial processes in a fast-paced logistics environment. The role supports regional and global sales initiatives, maintains sales systems (including Salesforce), and prepares performance updates to drive revenue growth and customer satisfaction.

Ideal candidates bring 2+ years in sales support or related fields, strong communication, relationship-building

Qualifications

• 2+ years in sales support, group sales, tariffs, distribution, business analysis, or related field.
• Experience maintaining sales systems and databases; accurate information.

Responsibilities

• Support Sales Managers, Account Managers, and Regional Product Managers with daily sales activities.
• Maintain sales systems and databases, ensuring information is accurate and up to date.
• Manage customer quotation requests and follow up on quotation materialization.
• Maintain Salesforce records and other sales management tools.
• Generate reports and performance updates for management.
• Support customer relationship management activities and sales proposals.
• Coordinate regional and global sales initiatives and track deliverables.
• Provide support relating to sales tools, reporting, and system inputs.
• Maintain trade partner databases and monitor departmental metrics.
• Support onboarding and process guidance for new joiners.

Skills

Relationship building

Stakeholder management

Communication

Interpersonal skills

Problem solving

Attention to detail

Sales tools

Reporting platforms

Multi-tasking

US work authorization

Education

Bachelor's degree preferred

High School qualification required

Tools

Salesforce

Job description

At Qatar Airways Cargo, we are committed to delivering industry-leading cargo solutions through operational excellence, innovation, and customer focus. Based in Atlanta, GA, USA, the Cargo Sales Support Agent will support sales activities, customer quotations, reporting, and commercial processes.

About the Role

The Cargo Sales Support Agent supports Sales Managers, Account Managers, and Regional Product Managers by maintaining sales systems, managing quotations, preparing reports, and supporting revenue-generating activities.

Key Responsibilities

• Support Sales Managers, Account Managers, and Regional Product Managers with daily sales activities.
• Maintain sales systems and databases, ensuring information is accurate and up to date.
• Manage customer quotation requests and follow up on quotation materialization.
• Maintain Salesforce records and other sales management tools.
• Generate reports and performance updates for management.
• Support customer relationship management activities and sales proposals.
• Coordinate regional and global sales initiatives and track deliverables.
• Provide support relating to sales tools, reporting, and system inputs.
• Maintain trade partner databases and monitor departmental metrics.
• Support onboarding and process guidance for new joiners.

Qualification

About You

• High School Qualification with a minimum of 2 years of job-related experience; or bachelor's degree with a minimum of 1 year of job-related experience.
• Experience in sales support, group sales, tariffs, distribution, business analysis, or a related field.
• Strong relationship-building and stakeholder management capabilities.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work with sales tools and reporting platforms.
• Ability to manage multiple priorities effectively.
• Candidates must have the current legal right to live and work in the United States.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across multiple businesses and continue to grow through innovation and service excellence.