Air Freight Business Development Manager

DSJ Global; Houston (TX); On-site; USD 80,000 - 120,000; Full time

Job summary

A leading logistics company is seeking a senior sales professional to drive business development in freight forwarding. The candidate will engage with clients, manage the sales cycle, and ensure high performance in achieving sales targets and customer satisfaction. A minimum of 10 years in sales, alongside expertise in documentation and compliance in logistics, is required. Proficiency in CRM software and strong communication skills are essential for success in this role.

Qualifications

• 10+ years of proven sales experience in freight forwarding.
• Strong knowledge of documentation and compliance requirements.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Build and maintain strong relationships with clients.
• Identify and engage potential clients through outreach.
• Lead customers through the full sales cycle.
• Achieve or exceed assigned sales targets.
• Provide ongoing customer support and ensure satisfaction.

Skills

Sales experience in freight forwarding

Knowledge of global freight forwarding operations

CRM proficiency

Communication skills

Organizational skills

Tools

Magaya

CargoWise

SAP TM

Job description

Key Responsibilities

• Build and maintain strong relationships with new and existing clients within the designated territory.
• Serve as a trusted advisor by understanding client needs and providing tailored logistics solutions.

New Business Development

• Identify and proactively engage potential clients through outreach, cold calling, networking, and industry events.
• Qualify leads by assessing customer requirements and aligning them with service capabilities.

Sales Meetings & Presentations

• Conduct in‑person meetings and presentations to demonstrate service offerings and value propositions.
• Address customer questions, concerns, and operational requirements.

Negotiation & Deal Closure

• Lead customers through the full sales cycle, including pricing discussions, contract negotiations, and finalizing terms.
• Close opportunities efficiently and professionally while balancing customer needs and organizational goals.

Sales Performance

• Achieve or exceed assigned sales targets and contribute to overall revenue growth.

Post‑Sale Support

• Provide ongoing customer support, ensuring smooth communication and rapid resolution of any service‑related inquiries.
• Foster long‑term client retention and loyalty.

Market Research & Strategy

• Monitor market trends, competitor activity, and customer feedback to inform sales strategies.
• Identify emerging opportunities and recommend targeted business development initiatives.

CRM & Reporting

• Maintain accurate records of leads, sales activities, customer interactions, and pipeline updates in the CRM system.

Travel & Territory Management

• Travel within the assigned region to meet customers, attend trade shows, and represent the company at industry events.

Qualifications & Experience

• 10+ years of proven sales experience in freight forwarding, including airfreight, ocean freight, project cargo, and high‑volume logistics.
• Strong knowledge of global freight forwarding operations, documentation, compliance requirements, and Incoterms.
• Familiarity with customs procedures and country‑specific regulatory environments.
• Proficiency with logistics and CRM platforms such as Magaya, CargoWise, SAP TM, or similar systems.
• Exceptional organizational skills with the ability to manage multiple customers and complex sales cycles simultaneously.
• Strong verbal and written communication skills.
• Ability to work under pressure, meet deadlines, and thrive in a high‑stakes sales environment.