Cargo Sales & Key Accounts Specialist

Challenge Group; Hempfield Township (Westmoreland County); On-site; USD 60,000 - 90,000; Full time

Job summary

Challenge Group is seeking a Sales Agent to drive airline revenue by building strong relationships with current and new partners in the U.S. market. You will report to the Sales Manager and focus on identifying opportunities, negotiating agreements, and following up to ensure customer satisfaction.

Ideal candidates have 1–3 years in cargo sales, fluent English, experience with ERP/CRM systems, and the ability to travel internationally to meet clients and attend industry events.

Qualifications

• Minimum requirement: High School Diploma.
• 1–3 years in Business/Sales roles in international Cargo airline/Freight Forwarder/GSA.
• Fluency in English is a must.
• Familiarity with ERP/CRM systems and practices.
• Strategic thinker with track record in business development.
• Experience in people management.
• Excellent organizational, communication, and negotiation skills.
• Strong written and verbal communication abilities.
• Willingness and ability to travel internationally.
• Capable of working independently and collaboratively.
• Detail-oriented with solid problem-solving skills.
• Customer-focused, maintaining professional interactions.

Responsibilities

• Maintain and develop business relationships with the current set of customers.
• Significantly increase the customers' span, including focus on B&C customers.
• Identify and assess customers' needs to achieve satisfaction.
• Increase tonnage and REV from existing customers.
• Develop and promote special non-standard cargo verticals.
• Maintain key customer relationships, expand the customer base in the region.
• Become an expert with respect to the market and the competition.
• Represent the airline at industry events, trade fairs, and customer meetings.
• Monitor performance KPIs and take proactive measures to achieve targets.
• Support the Sales Manager by providing regular market and customer reports, including forecasts, trends, and competitive analysis.

Skills

English fluency

ERP/CRM familiarity

Strategic thinking

People management

Communication & negotiation

Written and verbal communication

Independent & collaborative work

Detail-oriented

Customer-focused

Education

High School Diploma

Tools

ERP/CRM systems

Job description

Challenge Group is seeking a Sales Agent to drive airline revenue by building strong relationships with current and new partners in the U.S. market. You will report to the Sales Manager and focus on identifying opportunities, negotiating agreements, and following up to ensure customer satisfaction.

Ideal candidates have 1–3 years in cargo sales, fluent English, experience with ERP/CRM systems, and the ability to travel internationally to meet clients and attend industry events.