Sales Executive

De Well Group; United States; On-site; USD 70,000 - 90,000; Full time

Job summary

A logistics company in the United States is seeking a Freight Forwarding Sales Executive responsible for prospecting and outside selling to ensure new business. The role demands strong analytical skills and leadership to manage operations while enhancing customer communication. The ideal candidate has a Bachelor’s degree, significant experience in freight brokerage, and expertise in ocean freight forwarding. This position offers opportunities to grow within the company and develop efficient operations.

Qualifications

• 3-5 years of experience in freight brokerage or business development.
• Experience in Ocean Freight Forwarding Sales.
• Strong P&L and commercial sales background.

Responsibilities

• Find and target new customers for business growth.
• Monitor financial metrics and adjust strategies.
• Lead and develop operations teams for client support.

Skills

Sales Operations knowledge

Customer Satisfaction skills

Analytical Skills

Communication skills

Leadership skills

Self-motivation

Organizational skills

Education

Bachelor’s Degree in Business, Logistics, or Supply Chain Management

Tools

AS400 or similar systems

Job description

We are seeking a dynamic and innovative Freight Forwarding Sales Executive. The Account Executive will be responsible for prospecting, outside selling and ensuring new business. The role involves utilizing analytical skills to enhance communication with customers and internal teams.

Overview

Responsibilities

• Find and target new customers to grow your future branch’s customer list.
• Create and execute plans to improve services, making sure they meet customer and carrier needs.
• Build and nurture lasting relationships with important customers and partners.
• Use your knowledge and experience of the industry and market trends to boost sales and increase revenue.
• Financial Performance & Growth: Start by driving financial performance, focusing on increasing gross profit margins and revenue.
• Monitor financial metrics and KPIs closely, making necessary adjustments to meet targets, which will become even more critical as the team grows.
• Develop and manage budgets from the outset, ensuring cost-effective operations—this responsibility will be increasingly vital as you scale and lead the branch.
• Operations & Team Management: As your business expands, gradually take on the responsibility of forming and developing operations teams to support both new and existing clients.
• Ensure that all operations run efficiently, aligning with company standards and client expectations, as you grow into a leadership role.
• Implement best practices in logistics operations, always looking for ways to improve processes and productivity as your influence within the company increases.
• As your team grows, manage and mentor your workforce, creating a positive and productive work environment that drives continued success.
• Ensure timely and accurate maintenance of existing client database with new and amended information
• Coordinate with Origin and Customers, monitoring every booking sailing detail and get approval from customer
• Manage and update quotation to customer for existing accounts and new accounts/new lanes based on cost rate calculation
• Stay up to date on market trends and coordinate with customer for any market feedback
• Set up SOP for all account, macro and micro manage each account, each booking in detail, as well as any specific instruction, keep tracking and analyzing booking summary, reviewing past quotation
• Provide follow up and resolution, trouble shooting for any urgent issues
• Monitor existing accounts and booking activity in the system
• Research new sale leads, provide sales valuable background, account details, data for potential accounts

Qualifications

Business

• Bachelor’s Degree, preferably in Business, Logistics, Supply Chain Management, or equivalent experience.
• 3-5 years of current experience in freight brokerage, including moving loads, or a solid track record in business development and revenue growth.
• 3 years’ experience in Ocean import at NVOCC
• 3 years' experience in Ocean Freight Forwarding Sales (any capacity)
• Strong P&L and commercial sales background
• Sales Operations knowledge
• Experience in logistics, supply chain, or sales support
• Strong knowledge of ocean freight forwarding processes and logistics.
• Proficient in data entry and familiar with AS400 or similar systems.
• Experience in sales or transportation sales is highly desirable.
• Understanding of dispatching procedures and freight management.

Human Relations

• Customer Satisfaction and Customer Service skills
• Analytical Skills and Communication skills
• Self-motivated and competitive with strong organizational and interpersonal skills
• Ability to motivate team members and offer constructive criticism
• Excellent leadership and indirect people management skills
• Proactive, aggressive, well-organized and hard working
• Able to work under pressure and solve problems independently