Sales Administrative Assistance

Modern Industries; Erie (Erie County); On-site; USD 44,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and holidays

Company-paid life insurance

Short-term and long-term disability

Job summary

Modern Industries is seeking a motivated Sales & Marketing Administrative Assistant to support our sales, marketing, customer service, and accounts receivable follow-up activities. This role thrives in a fast-paced manufacturing environment and requires strong computer skills, quick software learning, and professional communication.

The successful candidate will manage sales administration, customer communications, marketing materials, CRM/database updates, reporting, and follow-up with customer

Qualifications

• Must have strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Comfortable learning new software and systems.
• Experience in sales administration, marketing support, customer service, or AR is preferred.

Responsibilities

• Provide administrative support to the sales and business development teams.
• Maintain customer records, CRM information, reports, and marketing contact lists.
• Assist with customer communications, follow-up activities, and sales materials.
• Support marketing efforts, including promotional materials, digital content, and company communications.
• Assist with preliminary accounts receivable follow-up and customer account documentation.
• Represent the company professionally in all customer and internal interactions.

Skills

Communication skills

Organizational skills

Tech-savvy

Customer service experience

Tools

CRM software

ERP systems

Microsoft Office

Job description

Modern Industries is seeking a motivated and technology-savvy Sales & Marketing Administrative Assistant to support our sales, marketing, customer service, and accounts receivable follow-up activities. This role is ideal for someone who is highly comfortable with computers, quick to learn new software, professional in communication, and eager to contribute to a fast-paced manufacturing environment.

The successful candidate will assist with sales administration, customer communications, marketing materials, CRM and database updates, reporting, and customer account follow-up. This position requires strong organization, attention to detail, professionalism, and the ability to communicate confidently with customers and internal team members.

Success Factors

The ideal candidate is energetic, technologically savvy, people-oriented, and eager to learn. They should possess the confidence to communicate effectively with customers at all levels, have a strong understanding of marketing and advertising principles, and demonstrate the professionalism necessary to support both customer relationship management and collection activities when required. This individual will be a dependable team player capable of balancing multiple priorities in a fast-paced manufacturing environment.

Key Responsibilities

• Provide administrative support to the sales and business development teams.
• Maintain customer records, CRM information, reports, and marketing contact lists.
• Assist with customer communications, follow-up activities, and sales materials.
• Support marketing efforts, including promotional materials, digital content, and company communications.
• Assist with preliminary accounts receivable follow-up and customer account documentation.
• Represent the company professionally in all customer and internal interactions.

Preferred Qualifications

• Strong computer skills and ability to learn new software quickly.
• Excellent verbal and written communication skills.
• Professional, customer-focused attitude with strong organizational skills.
• Experience in sales administration, marketing support, customer service, or accounts receivable preferred.
• Proficiency with Microsoft Office; experience with CRM, ERP, or marketing platforms is a plus.

Benefits Offered

• Medical, dental, and vision insurance
• Paid time off and paid holidays
• Company-paid life insurance
• Short-term and long-term disability benefits
• Employee assistance program
• Opportunities for training, development, and career growth