Sales Account Specialist

O'Neal Industries, Inc.; Hamilton (OH); On-site; USD 45,000 - 75,000; Full time

Job summary

O'Neal Industries, Inc. is seeking a customer-focused sales professional in Hamilton, Ohio. The role emphasizes building new accounts, managing quotations, order entry, and resolving customer concerns to ensure top-tier service.

You will develop relationships with existing and potential customers, analyze accounts for growth actions, and coordinate outbound campaigns. The position supports price planning, cost considerations, and ongoing market awareness to drive revenue growth.

Qualifications

• Team player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest

Responsibilities

• Complete new account setup and prepare quotations.
• Process order entry and resolve customer complaints.
• Maintain top-notch customer service.
• Contribute to customer retention by strengthening relationships with existing and new customers.
• Develop prospects and build new accounts.
• Detail account analysis to develop action plans for specified accounts.
• Layout materials and determine associated processing costs.
• Execute outbound sales campaigns.
• Contact prospective customers and maintain regular communication with existing accounts.
• Monitor market trends and adjust sales efforts accordingly.
• Collect and disseminate relevant sales intelligence and enter information into the system.

Job description

Description

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Serves customers by completing new account setup, preparing quotations to customers, order entry, resolving customer complaints and maintaining top notch customer service.
• Contributes to customer retention by strengthening and developing relationships with existing and new customers.
• Develop prospects and build new accounts.
• Detailed account analysis to develop action / development plans for specified accounts.
• Material layout and determining associated processing costs.
• The execution of outbound sales campaigns.
• Contacts prospective customers and maintains regular communication with existing accounts.
• Monitor market trends and adjust sales efforts accordingly.
• The collection and dissemination of relevant sales intelligence from all sales activities. This includes entry of relevant information into system and communication to relevant parties / individuals in the company.

Qualifications

Behaviors

Required

• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.