Sales Account Specialist

United Performance Metals; Los Angeles (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

United Performance Metals in Los Angeles, CA seeks a proactive sales/account professional to support new account setup, quotations, and order processing while fostering strong customer relationships.

The role emphasizes account development, retention strategies, and proactive engagement with prospects and existing clients to align products with market needs.

Qualifications

• Customer service excellence
• Account management basics
• Sales communication skills
• CRM/data entry literacy

Responsibilities

• Complete new account setup and prepare quotations
• Process order entries and resolve customer issues
• Develop prospects and build new accounts
• Conduct detailed account analysis to plan growth
• Support outbound sales campaigns and contact prospective customers
• Maintain relationships with existing accounts and monitor market trends
• Input relevant sales data into the system and share insights with the team

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Serves customers by completing new account setup, preparing quotations to customers, order entry, resolving customer complaints and maintaining top notch customer service.
• Contributes to customer retention by strengthening and developing relationships with existing and new customers.
• Develop prospects and build new accounts.
• Detailed account analysis to develop action / development plans for specified accounts.
• Material layout and determining associated processing costs.
• The execution of outbound sales campaigns.
• Contacts prospective customers and maintains regular communication with existing accounts.
• Monitor market trends and adjust sales efforts accordingly.
• The collection and dissemination of relevant sales intelligence from all sales activities. This includes entry of relevant information into system and communication to relevant parties / individuals in the company.

Team Player: Works well as a member of a group

Enthusiastic: Shows intense and eager enjoyment and interest

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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