Account Manager - Inside Sales

Klöckner & Co SE; Columbus (MS); On-site; USD 45,000 - 65,000; Full time

Job summary

Klöckner & Co SE in Columbus, Mississippi is seeking an Account Manager to serve as the primary contact for assigned accounts, developing strong relationships with customers and key stakeholders.

You will process orders, identify opportunities, negotiate contracts, and collaborate with the sales team to meet quotas. Excellent communication and analytical skills are essential.

Qualifications

• Bachelor’s degree or equivalent work experience preferred.
• Excellent listening, negotiation, and presentation skills.
• Customer service oriented with relationship-building focus.
• Ability to prioritize tasks across multiple accounts.
• Strong problem-solving and sales analytics abilities.
• Results-driven with high standards.

Responsibilities

• Process timely and accurate orders to meet customer needs.
• Build and maintain long-term client relationships.
• Develop trusted advisor relationships with key accounts and executives.
• Negotiate contracts and close agreements to maximize profits.
• Identify new business opportunities within existing customers.
• Coordinate with sales team to grow opportunities in territory.
• Communicate progress of initiatives to stakeholders.
• Advise management on challenging customer requests.

Skills

Relationship building

Negotiation

Presentation skills

Customer service

Multi-tasking

Sales analytics

Education

Bachelor’s degree or equivalent experience

Job description

The Account Manager is an internal sales role that serves as the primary point of contact for all matters specific to assigned accounts. The Account Manager is responsible for developing strong relationships with customers, connecting with key business executives and stakeholders, and identifying new business opportunities among existing customers.

Job Responsibilities

• Process timely and accurate orders in accordance with customer needs
• Build and maintain strong, long-term client relationships
• Develop trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors
• Negotiate contracts and close agreements to maximize profits
• Develop new business with existing customers and/or identify areas of improvement to meet sales quotas
• Collaborate with sales team to identify and grow opportunities within territory
• Coordinate with management to assure optimum lead-time and inventory levels
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Advise management of challenging customer requests and elevate issues as needed
• Other related duties as assigned

Preferred Education and/or Experience

• 1+ years of relevant work experience
• Bachelor’s degree or degree with equivalent relevant work experience, preferred
• Excellent listening, negotiation, and presentation skills
• Customer service oriented
• Ability to prioritize tasks and manage multiple customer accounts
• Problem-solving and analytical skills to interpret sales performance and market trends
• Results driven individual with high-performance standards of themselves and others

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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