Sales Account Specialist

United Performance Metals; La Mirada (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

United Performance Metals is seeking a sales-focused professional to manage new account setup, prepare quotations, and handle order entry while delivering superior customer service in a dynamic B2B environment.

The role emphasizes building and sustaining relationships with existing and new customers, developing account plans, and executing targeted sales campaigns to drive growth. A strong focus on market trends and CRM data will guide decision-making.

Responsibilities

• Completes new account setup, prepares quotations, order entry, resolves customer complaints while maintaining top notch customer service.
• Develops relationships with existing and new customers to strengthen retention.
• Develops prospects and builds new accounts.
• Performs detailed account analysis to develop action/development plans for specified accounts.
• Performs material layout and determines associated processing costs.
• Executes outbound sales campaigns.
• Contacts prospective customers and maintains regular communication with existing accounts.
• Monitors market trends and adjusts sales efforts accordingly.
• Collects and disseminates relevant sales intelligence from all sales activities and records information in the system for stakeholders.

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

• Serves customers by completing new account setup, preparing quotations to customers, order entry, resolving customer complaints and maintaining top notch customer service.
• Contributes to customer retention by strengthening and developing relationships with existing and new customers.
• Develop prospects and build new accounts.
• Detailed account analysis to develop action / development plans for specified accounts.
• Material layout and determining associated processing costs.
• The execution of outbound sales campaigns.
• Contacts prospective customers and maintains regular communication with existing accounts.
• Monitor market trends and adjust sales efforts accordingly.
• The collection and dissemination of relevant sales intelligence from all sales activities. This includes entry of relevant information into system and communication to relevant parties / individuals in the company.