Sales Account Specialist

United Performance Metals; Hamilton (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading metal supplier in Hamilton, Ohio is seeking an account manager to enhance customer service and develop new accounts. Responsibilities include account setup, customer communication, and executing sales campaigns. The ideal candidate should have strong relationship-building skills, be enthusiastic, and contribute to customer retention. This role offers the opportunity to work in a dynamic sales environment while fostering strong client relationships.

Qualifications

• Strong ability to strengthen customer relationships and develop new accounts.
• Proven skills in sales and customer retention.
• Ability to analyze accounts and develop action plans.

Responsibilities

• Set up new accounts and prepare quotations for customers.
• Resolve customer complaints and maintain customer service.
• Execute outbound sales campaigns and monitor market trends.

Skills

Customer service

Relationship building

Sales strategy

Market analysis

Job description

Hamilton, Ohio
3475 Symmes Rd
Hamilton, OH 45015, USA

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Serves customers by completing new account setup, preparing quotations to customers, order entry, resolving customer complaints and maintaining top notch customer service.
• Contributes to customer retention by strengthening and developing relationships with existing and new customers.
• Develop prospects and build new accounts.
• Detailed account analysis to develop action / development plans for specified accounts.
• Material layout and determining associated processing costs.
• The execution of outbound sales campaigns.
• Contacts prospective customers and maintains regular communication with existing accounts.
• Monitor market trends and adjust sales efforts accordingly.
• The collection and dissemination of relevant sales intelligence from all sales activities. This includes entry of relevant information into system and communication to relevant parties / individuals in the company.

Qualifications

Team Player: Works well as a member of a group

Enthusiastic: Shows intense and eager enjoyment and interest

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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