Sales

JD LOGISTICS US; Fontana (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

JINGDONG Logistics is seeking a commercially driven Sales Representative to grow our U.S. warehousing, e-commerce fulfillment, and integrated logistics business in Los Angeles.

This role focuses on consultative, solution-based selling to mid-sized and large customers, including U.S. brands and retailers, with a strong emphasis on relationship-building and revenue growth.

English and Mandarin proficiency is preferred; a bachelor’s degree is preferred.

Qualifications

• 1–3 years of sales experience in U.S. domestic 3PL, e-commerce fulfillment, or overseas warehousing.
• Strong consultative selling, negotiation, presentation, and CRM skills.
• Ability to translate customer requirements into practical fulfillment solutions and coordinate with internal stakeholders.

Responsibilities

• Identify, develop, and close opportunities with mid-sized and large e-commerce brands, retailers, and other prospective customers.
• Understand customers' supply chain and fulfillment requirements and recommend warehousing, order fulfillment, returns management, and related solutions.
• Develop customer proposals and pricing based on requirements, service commitments, and cost considerations.
• Build and maintain relationships with key decision-makers, manage sales pipelines, and support long-term account growth.
• Collaborate with operations, solutions, technology, and HQ teams to ensure solutions are viable and executable.
• Identify market trends and opportunities to expand the U.S. fulfillment business.
• Drive revenue growth through new customer acquisition and account expansion.

Skills

Consultative selling

Negotiation

Presentation

CRM

Customer relationships

Education

Bachelor's degree

Tools

CRM systems

Job description

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage. Our Global Reach JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint. Learn more about who we are and what we do: https://www.jingdonglogistics.com/

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Job Title: Sales Representative – E-commerce Fulfillment & Logistics

Location: Los Angeles, California

Employment Type: Full-time

Annual Salary: $70,000 - $110,000 USD + Annual Performance Bonus + Commission

About the Role

We are seeking a commercially driven Sales Representative to grow our U.S. warehousing, e-commerce fulfillment, and integrated logistics business. This role focuses on consultative, solution-based selling to mid-sized and large customers, including U.S.-based brands, retailers, and e-commerce businesses.

What You’ll Do

• Business Development: Identify, develop, and close opportunities with mid-sized and large e-commerce brands, retailers, and other prospective customers.
• Consultative Selling: Understand customers‘ supply chain and fulfillment requirements and recommend appropriate warehousing, order fulfillment, returns management, and related logistics solutions.
• Fulfillment Solution Development: Work with operations and technical teams to assess WMS capabilities, e-commerce platform integrations, service-level requirements, and fulfillment cost structures.
• Commercial Proposals: Develop customer proposals and pricing based on operational requirements, service commitments, cost considerations, and business objectives.
• Customer Relationship Management: Build and maintain relationships with key decision‑makers, manage sales pipelines, and support long‑term account growth.
• Cross‑functional Coordination: Collaborate with operations, solutions, technology, and China‑based headquarters teams to ensure proposed solutions are commercially viable and operationally executable.
• Market Development: Identify market trends, customer needs, and competitive opportunities to expand the company's U.S. fulfillment business.
• Business Growth: Drive revenue growth through new customer acquisition, account expansion, and opportunities to introduce additional logistics services.

About You

• 1–3 years of sales experience in U.S. domestic 3PL, e-commerce fulfillment, or overseas warehousing.
• Strong consultative selling, negotiation, presentation, and customer relationship management skills.
• Ability to translate customer requirements into practical fulfillment solutions and coordinate with internal stakeholders.
• Able to understand and quote standard international freight pricing.
• Professional proficiency in both Mandarin and English is preferred.
• A bachelor's degree is preferred.

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

About us

What started as one bold idea in China has grown into one of the world's most trusted technology and supply chain businesses. Today, JD.com (JINGDONG) serves more than700 million customers, using technology, logistics and innovation to create smarter, faster and more connected experiences. From retail and logistics to technology, healthcare and beyond, we're solving real-world challenges and making everyday life easier. As we continue to grow, so do the opportunities for the people who grow with us.

Our global business

Our teams work across 20+ countries and regions, building smarter supply chains and helping businesses and communities connect across borders. From technology hubs and retail operations to logistics networks and corporate teams, we're creating opportunities to learn, collaborate and make an impact on a global scale. Whether you're joining us in Europe, the Middle East, Asia or the Americas, you'll be part of one global team working towards a shared purpose.

So let's do this. Let’s deliver joy.