Warehouse Manager

JD LOGISTICS US; Fontana (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

JINGDONG Logistics, part of JD.com, is hiring a Warehouse Supervisor/Manager to lead and optimize our warehouse operations across the Fontana area. You will design SOPs, ensure safety standards, and drive efficient inbound/outbound logistics with a focus on accuracy and speed.

In this role, you will supervise teams, manage inventory controls, and coordinate with cross-functional groups to deliver top-tier service.

Qualifications

• 3+ years in a warehouse, distribution, or 3PL environment.
• At least 1 year in a lead or supervisory role.
• Familiarity with warehouse management systems (WMS) and inventory controls.
• Bilingual in Mandarin preferred.

Responsibilities

• Strategic Planning and System Development: Establish warehousing strategic objectives and SOPs aligned with corporate strategy, driving standardization and efficient processes.
• Business Coordination and Process Enhancement: Oversee inbound/outbound logistics, inventory audits, and order fulfillment; analyze metrics to improve storage and throughput.
• Team Leadership and Risk Management: Build teams, develop talent, and ensure regulatory compliance for stable operations.
• Resource Optimization and Service Excellence: Coordinate local warehousing networks and improve service quality across regions.

Skills

Warehouse operations

Safety procedures

WMS/inventory systems

Leadership

Mandarin preferred

Tools

WMS

Job description

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach: JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint. Learn more about who we are and what we do: https://www.jingdonglogistics.com/

What We Offer: Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Job Details

• Job Title: Warehouse Supervisor or Manager
• Location: City of Industry, Chino, Fontana, CA
• Annual Salary: $70,304 - $100,000 + Annual Bonus

What You'll Do

• Strategic Planning and System Development: Establish warehousing strategic objectives and operational regulations aligned with corporate strategy. Design and optimize Standard Operating Procedures (SOP) for warehouse operations to drive standardization, ensuring efficient and orderly processes that support organizational growth requirements.
• Business Coordination and Process Enhancement: Oversee coordination of overseas warehouse operations, single-piece distribution, and reverse logistics. Manage end-to-end processes including inbound/outbound logistics, inventory audits, and order fulfillment. Analyze operational metrics to continuously refine workflows, boosting both storage efficiency and order processing capabilities.
• Team Leadership and Risk Management: Lead organizational development including team building, talent cultivation, and structural optimization. Develop localized staffing strategies to mitigate employment risks while enhancing team performance and regulatory compliance, ensuring stable warehouse operations.
• Resource Optimization and Service Excellence: Develop networks of local warehousing and logistics service providers. Enhance storage and distribution systems by coordinating multi-party resources to deliver superior localized services. Drive customer satisfaction and competitive advantage through standardized and regionally-adapted warehousing solutions.

About You

• 3+ years experience in a warehouse, distribution, or 3PL environment
• At least 1 year in a lead or supervisory role
• Strong knowledge of warehouse operations and safety procedures
• Familiarity with WMS or inventory systems preferred
• Bilingual in Mandarin Preferred

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

About us

What started as one bold idea in China has grown into one of the world's most trusted technology and supply chain businesses. Today, JD.com (JINGDONG) serves more than 700 million customers, using technology, logistics and innovation to create smarter, faster and more connected experiences. From retail and logistics to technology, healthcare and beyond, we're solving real-world challenges and making everyday life easier. As we continue to grow, so do the opportunities for the people who grow with us.

Our global business: Our teams work across 20+ countries and regions, building smarter supply chains and helping businesses and communities connect across borders. From technology hubs and retail operations to logistics networks and corporate teams, we're creating opportunities to learn, collaborate and make an impact on a global scale. Whether you're joining us in Europe, the Middle East, Asia or the Americas, you'll be part of one global team working towards a shared purpose. So let's do this. Let's deliver joy.